Pulling Auth0 Logs
- Gints Vaskums
The Auth0 Dashboard allows you to view log events to investigate issues.
It displays log data for both actions taken in the dashboard by administrators and authentications made by users.
Facilitates diagnosis and resolution of authentication issues.
Maintains longer storage of log data.
Opening a Tenant Site
Log into the Auth0 Dashboard.
Search for Tenant (site).
Click DEVELOPMENT (1) on the Main menu.
Click Switch tenant (2) from the dropdown.
Select the site you want to access from the list.
Tip: Alternatively, you can search by site name and press Enter.
The Reset button clears the Search field.
Search For a Userβs Logs
Search for a User.
Expand the User Management section and click Users (1) from the left-side menu.
Enter the user name (2) and click Enter.
Tip: Alternatively, you can select the Search by (3) option from the dropdown first, enter the search parameter, and clickΒ Enter.
Find the desired user from the list and click on their name.
On the User screen, click on the History tab.
Find the relevant Event and click on it.
The Details section displays the logs needed for Engineering. If necessary, they can be copied and sent to Docupace support.
Audience: Docupace Client Admin (BD Admin Users)
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