Part 3: Adding Actions to Work Item
- Nataliia Plakhtii (Deactivated)
- Mercedes Rothwell
Owned by Nataliia Plakhtii (Deactivated)
Once you create new Get from Pool Assignment rules, add actions to the Work Item:
Attention: This step is required for all after task create transition actions for queues/workflows where you want Advanced Task Assignment.
Information: Once you add skills, assign those skills to the appropriate user. For more information about skills view Part 5: Assigning Get From Pool Assignment rules to a user manually. For more information about actions, view Part 4: Actions for Work Item.