Part 2: Adding new Get From Pool assignments
Launching the Get from Pool Assignments domain
To perform Advanced Task Assignment filtering, launch the Get From Pool Assignments domain:
Adding New Get From Pool Assignment Record for a Work Item (WI)
Advanced task assignment aims to assign work items to users who have the appropriate skills. Thus, users can accomplish all the assigned WIs regarding the service-level agreement (SLA).
To add new skills:
You can also:
Export search results to Excel. For more information, view Exporting Search Results.
Customize a view of reports. For more information, view How to use the Customize Report Button.
Saving results onto a computer